RETURN POLICY

All orders are nonrefundable. Damaged or defective products may be exchanged for a replacement only. We apologize for any inconvenience this may cause you. We ask that you check your merchandise carefully.

CONTACTING US

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If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at [email protected] or 1-866-960-1268 during office hours Monday thru Friday (8a.m. – 5p.m. MST).

SHIPPING, DELIVERY, RETURNS AND EXCHANGES

We ship within the 50 U.S. States standard shipping is handled by USPS. Please note that shipping dates, delivery dates are estimates only and not guaranteed. We can only fulfill domestic orders to home and office addresses and not to P.O. Boxes. We do not ship internationally. All defective items should be sent to our mailing address: THE O’TAHIRAH FOUNDATION, INC P.O. Box 8033 Chandler, AZ 85246